Shipping + Returns

Customer service is of utmost importance to us, and we hope the following information answers any questions or concerns you may have. If your question isn't addressed here, please don't hesitate to email hello@philosophia.sg

Order processing

You will be billed in Singapore dollars

You will be redirected to PayPal secured website upon check out. We accept credit card payments via PayPal. You can also choose to make payment from your PayPal account if you have one. 

Shipping methods

• Domestic shipping: Singapore Post local postage (non-registered & registered)
• International shipping: Singapore Post registered article

International orders

Delivery times vary country to country. It may take longer due to customs delays, and there may be import duties/taxes/fees applied by your country. Please be aware of these potential fees; they aren't included in our shipping fees and they are your responsibility as the customer.

Tracking your order

You will receive a follow up email notification once your order has been shipped. This message will include a link that will direct you to updated tracking information.

Return policy

We do not accept returns or issue refunds. However, if you have any issues with your product, please email us and we will address these on case-by-case basis.